We're Hiring!

Job Description

Department: Quality Assurance

Employment Type: Full-Time Regular

FLSA Classification: Hourly, Non-Exempt 

Reports To: FSQA Supervisor 

Travel Requirements: 10% 

Work Location: Green Bay, WI (Ontario or Vital Place Plant)

*Multiple Shifts Available - 1st, 2nd and Weekend

Role Summary:

An FSQA Inspector is responsible for upholding the highest standards of food safety, quality, and regulatory compliance in all pet food products. This role plays a vital part in protecting the health and well-being of pets by carefully monitoring, evaluating, and verifying every stage of the manufacturing process — from raw material selection to final product packaging. By ensuring strict adherence to regulatory requirements, internal quality systems, and customer specifications, the FSQA Inspector helps maintain product integrity and fosters consumer trust in our brand.

Role Responsibilities and Essential Functions:

Quality Control

• Conduct routine inspections and audits of raw materials, in-process products, and finished goods to ensure compliance with quality and safety standards.
• Perform laboratory tests and analyses to identify contaminants or deviations from established specifications.
• Evaluate and test products in accordance with the Quality Plan to verify conformance to requirements.
• Place nonconforming products on physical hold and communicate findings to relevant personnel.
• Collaborate with production teams to identify root causes and implement corrective actions for quality issues.
• Collect raw material samples from production for laboratory testing.
• Conduct visual and swab-based pre-operational verifications of sanitation activities and initiate corrective or preventive actions when needed.
• Monitor employee hygiene practices and communicate any noncompliance to appropriate staff.
• Perform audits of glass and brittle plastic controls.
• Verify scale weights and oxygen analyzer accuracy according to established schedules.
• Serve as the primary quality and food safety contact on the production floor.
• Report any FSQA system issues to leadership and ensure compliance with all FSQA standards.

Regulatory Compliance

• Ensure full compliance with FDA, USDA, AAFCO, and other applicable regulatory and industry standards.
• Stay current with evolving regulations and proactively implement required process or documentation updates.

Process Monitoring

• Oversee production processes from ingredient receipt through packaging to identify potential food safety or quality risks.
• Partner with production teams to implement corrective and preventive measures and drive continuous process improvement.

Documentation and Reporting

• Maintain accurate and timely records of inspections, tests, and other quality assurance activities.
• Prepare detailed reports on product quality, safety, and compliance for management review.
• Accurately enter and manage data within applicable computer systems.

Training and Development

• Train production and support staff on quality assurance protocols, sanitation practices, and food safety procedures.
• Develop, update, and communicate standard operating procedures (SOPs) and training materials.

Continuous Improvement

• Participate in cross-functional initiatives to identify and implement opportunities for product and process improvement.
• Recommend and support actions to enhance quality, food safety, and operational efficiency.

Additional Responsibilities

• Replenish sanitation and personal hygiene supplies throughout production areas as needed.
• Collaborate with production personnel and the FSQA Supervisor to make decisions in the best interest of the organization.
• Act as a proactive advocate for food safety, product quality, and continuous improvement across all departments.
• All other duties as assigned.

Job Description

Department: Operations

Employment Type: Full-Time Regular

FLSA Classification: Hourly, Non-Exempt 

Reports To: Maintenance Manager 

Schedule: Friday – Sunday 5:00AM to 5:30PM

Travel Requirements: 50% 

Work Location: Green Bay, WI (Ontario or Vital Place Plant)

Salary: Up to $48/hour

Role Summary:

An Maintenance Technician plays a critical role in supporting day-to-day operational functions in various departments on the plant floor. This position is responsible for performing preventative maintenance, troubleshooting, and repair of mechanical, electrical, and facility systems to ensure safe and efficient operation of equipment during weekend shifts. This role supports continuous operations by responding promptly to breakdowns, performing routine inspections, and implementing corrective actions. The technician works independently or as part of a small team, maintaining equipment performance and minimizing downtime to support production or facility goals. Strong problem-solving skills, attention to safety, and the ability to work with minimal supervision are essential.

Role Responsibilities and Essential Functions:

• Ensure smooth and uninterrupted operation of all equipment and systems during scheduled shifts by proactively identifying and addressing maintenance needs. 
• Maximize the efficiency, reliability, and performance of all plant machinery through effective maintenance practices and continuous monitoring. 
• Support leadership and operations teams by maintaining equipment readiness, contributing to a high-performance work environment. 
• Ensure tools, parts, and materials are properly maintained for efficient maintenance work. 
• Minimize equipment downtime by responding promptly and effectively to any maintenance issues or breakdowns. 
• Foster open, honest, and timely communication with supervisors and team members to resolve issues and maintain a collaborative work environment. 
• Maintain a professional and solutions-focused attitude with a strong sense of responsibility for the performance and productivity of the facility. 
• All other tasks as assigned.

Job Description

Department: Finance

Employment Type: Full-Time Regular

FLSA Classification: Salaried, Exempt

Reports To: CFO

Travel Requirements: 0%

Work Location: Onsite – Vital Place (Green Bay, Wisconsin)

Role Summary:

The Director of Financial Planning and Analysis will lead strategic financial planning, budgeting, and analysis; overseeing the creation of annual operating and long-range plans; and providing financial guidance to executive leadership with data-driven insights.

Role Responsibilities and Essential Functions:

Financial Modeling & Forecasting

• Build, maintain, and enhance complex financial models to forecast revenue, costs, and profitability.
• Conduct scenario and sensitivity analyses to evaluate potential business outcomes and inform planning.
• Support long-term strategic and operational decision-making through robust financial modeling.

Financial Reporting & Analysis

• Prepare and analyze financial reports, dashboards, and executive presentations for senior leadership.
• Translate complex data into clear insights and actionable recommendations to drive financial performance.
• Track, analyze, and communicate key performance indicators (KPIs) to assess company health and identify emerging trends.

Budgeting & Planning

• Lead the development of the annual operating plan and rolling forecasts.
• Collaborate with department leaders to align budgets with strategic goals and financial targets.
• Monitor budget performance, identify variances, and recommend corrective actions.

Strategic Business Support

• Provide financial analysis and guidance to support business initiatives, investments, and process improvements.
• Evaluate strategic options and transactions to ensure financial soundness.

Process Improvement & Systems Optimization

• Drive continuous improvement of financial tools, models, and reporting systems to enhance efficiency and accuracy.
• Strengthen internal controls and standardize financial processes across departments.
• Identify opportunities for automation and best practice adoption in financial planning and reporting.

Cross-Functional Collaboration

• Partner with Sales, Operations, Supply Chain, and other departments to gather insights, validate assumptions, and deliver integrated financial perspectives.
• Foster strong business relationships that promote accountability and transparency in financial performance.

Job Description

Department: Operations

Employment Type: Full-Time Regular

FLSA Classification: Hourly, Non-Exempt 

Reports To: Operations Supervisor 

Travel Requirements: None 

Work Location: Green Bay, WI (Ontario or Vital Place Plant)

Role Summary:

An Operations Associate plays a critical role in supporting day-to-day operational functions in various departments on the plant floor. These positions may be responsible for managing incoming materials through cold processing, freeze drying, packaging, and warehousing amongst other various tasks. The role is essential for ensuring efficient processes are maintained within scope of job duties while upholding the highest standard of safety and quality. 

Role Responsibilities and Essential Functions:

Operations Associates may be assigned to various departments within the production and warehousing plants. General duties may include: 

Cold Processing:

Prepare pet food products by measuring, weighing, and placing them on trays, then loading trays onto carts and labeling accordingly. Complete production paperwork and follow all safety and food quality standards while supporting various production tasks and assisting other departments as needed.

Freeze Dry:

Responsible for handling and moving product carts, operating freeze dryers, inspecting product quality, and maintaining accurate production records. You will follow all safety and food quality standards while supporting various production tasks and assisting other departments as needed. 

Packaging:

Responsible for packaging pet food into bags, boxes, and other containers according to weight and quantity specifications. Duties include labeling packages, stacking boxes on pallets, scanning and wrapping pallets, and using a pallet jack for movement. You will follow all safety and food quality standards while supporting various production tasks and assisting other departments as needed.

Warehouse:

Operates forklifts and other equipment to receive, inspect, and record incoming deliveries while maintaining accurate shipment logs. Ensures equipment is properly maintained, handles shipping-related issues, and keeps the warehouse clean, safe, and organized. You will follow all safety and food quality standards while supporting various production tasks and assisting other departments as needed.

Operations Associates will be assigned a specific role within the plant and may be required to fill job duties of other areas as business needs require. 

Job Description

Department: Sales

Employment Type: Full-Time Regular

FLSA Classification: Salaried, Exempt

Reports To: Director Strategic Accounts

Travel Requirements: 90%

Work Location: Remote

Role Summary:

A detail-oriented, and pet-passionate Regional Merchandiser to oversee and optimize visual merchandising, product placement, and promotional execution across a portfolio of pet stores in the assigned region. This individual will work closely with store managers, store associates, and sales teams to ensure consistent brand presentation and superior customer shopping experience that drives sales and customer loyalty.

Role Responsibilities and Essential Functions:

• Merchandising Execution: Implement planograms, seasonal displays, signage, and promotional setups across retail locations in accordance with corporate guidelines.
• Inventory & Product Placement: Ensure optimal stock levels, product rotation, and strategic product placement to maximize sell-through and reduce shrinkage.
• Store Visits & Audits: Conduct regular store visits to assess compliance, identify opportunities, and provide feedback and training to store staff.
• Training & Support: Train in-store teams in merchandising standards, new product features, and brand messaging.
• Market Insights: Monitor competitor activity and regional trends; provide actionable insights into marketing and product teams.
• Promotional Execution: Coordinate and oversee local or national promotions, ensuring timely and accurate execution.
• Reporting: Maintain detailed records of store visits, inventory levels, promotional performance, and merchandising effectiveness. Submit regular reports to management.